Contact Us
Got a question about one of our reviews, spotted something that needs updating, or want to flag a concern about an offshore casino listed on this site? This page explains how to reach oaklandmetro.org, what we can help with, and what to expect once you've written in.
What We Can Help With
We're a review and comparison site, not a casino, so there are limits to what we can do — but within those limits, we're genuinely useful to have on your side. Reach out if you want to:
- Ask about how we scored or ranked a specific offshore casino on the site
- Report outdated information — a bonus that's changed, a licence detail that's shifted, a payout method that's no longer offered
- Flag a broken link, an error in a comparison table, or anything that reads unclear
- Raise a concern about an operator's behavior, such as a delayed withdrawal or a bonus term applied inconsistently
- Ask general questions about how offshore casinos work, how they're licensed, or how the offers are structured
- Suggest a correction to our Non Gamstop Casinos UK 2026 guide or any other page on the site
What we can't do is intervene directly in a dispute between you and a casino operator, process a withdrawal on your behalf, or offer legal or tax advice. Offshore casinos sit outside US state regulation, so there's no ombudsman or regulator we can escalate a complaint to on your behalf — that's part of the trade-off of playing offshore, and it's something we're upfront about across the site.
Before You Write In: A Few Things Worth Checking First
Some questions have quicker answers than waiting on a reply. If you're trying to work out which site to consider, our homepage rankings and individual reviews cover bonus terms, wagering requirements, banking options, and payout speeds in detail — that's usually the fastest route to an answer. If your question is about gambling habits, spending limits, or where to find support tools, our Responsible Gambling page has that information along with the national helpline. And if you're wondering how we approach ratings, licensing checks, or affiliate relationships, our About Us page walks through our process and how we stay independent from the operators we cover.
How to Reach Us
Use the contact form on this page for the fastest response. When you write in, it helps to include:
- The name of the casino your question relates to, if applicable
- A brief description of the issue — a correction, a dispute, a general question
- Any dates or screenshots relevant to the issue, if you're reporting a problem with an operator
We read every message that comes in. Response times vary depending on volume, and we can't guarantee an immediate reply, but corrections and factual errors are prioritized since accuracy is the whole point of this site.
A Word on What This Site Is — and Isn't
Offshore Casinos reviews and compares offshore online casinos: operators licensed outside the US, typically in jurisdictions like Curaçao, Anjouan, or Costa Rica, that accept players from states with no regulated online casino market. These sites are not licensed by any US state, and playing on them sits in a legal grey area — you should check your own state's laws before depositing anywhere. There are no US state-backed player protections on offshore platforms: no segregated funds requirement, no state dispute-resolution process, no guaranteed payout timeline. We disclose this plainly across our reviews, and it applies to every message you might send us too — we can advocate, flag, and inform, but we can't force an offshore operator to act.
We do earn commission when readers sign up through links on this site. That relationship never changes how we score or rank an operator, and it doesn't change how we respond to a question or complaint either.
If You're Struggling With Gambling
If any part of your message to us touches on struggling to stop, chasing losses, or gambling more than you can afford, please know that help exists independent of anything we can offer. Call or text 1-800-GAMBLER for confidential support, and see our Responsible Gambling page for further tools and resources. Offshore casinos often have lighter self-exclusion and account-limit tools than regulated US operators, so it's worth building your own safeguards before you play, not after.
This site and the casinos it reviews are intended for adults aged 21 and over. If you are under 21, please do not contact us regarding gambling products, and do not attempt to access any offshore casino site.